When you visit our website it is likely that you will be asked to provide us with some information and we may collect some or all of those details.
There are a number of reasons why you may have visited our site but typically this would be
- To find out more about the services that we offer;
- To request an online quote;
- To find out what is happening to your request;
- To leave us feedback on our performance.
The main items of information that we’ll ask for are those that help us to identify you, the service you need, to allow us to keep in contact with you and to keep you up to date with what’s happening.
So the primary information includes your name and address, email address and phone number.
If you are asking for a quotation, you’ll also be asked for details of your move and once everything is over you may be providing us with feedback that will help us to improve the services we offer.
When filling in our screens, you’ll notice that some of the questions are optional so if you don’t want to provide us with that information that’s fine.
Why keep your details?
The information we collect can help us to improve the contact we have with you and make it simpler. You don’t have to keep on providing us with your details each visit.
We can also use your details to help us to improve the services we offer. This isn’t just about feedback about your move. It could also help us to make changes to our site to make it easier to use or to provide services and support that you feel you need.
To administer a contest, promotion, survey or other site feature
Unless required for the express purposes of us delivering our service to you, we will not provide your information to any other company or third person without prior consent from you. Any relevant third party that we pass your details to, will be required to provide us with an undertaking that they will treat your details confidentially.
We may pass anonymous information to other parties to assist in marketing and advertising.
Protecting your details
There are a number of ways that we preserve your privacy when you input information on our site. Measures include encryption using SSL (Secure Socket Layer) before your information is sent across the Internet.
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Getting in contact
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